Amazingly well done light take on the so called Web2.0 bubble. Njoy !
Thursday, December 27, 2007
Here Comes Another Bubble
Posted by
Abhishek Shah
at
3:35 AM
0
comments
Thursday, December 13, 2007
Online Forums -The Power Of Information Exchange
There was a time- and there is this time. Its amazing how much technology can improve and assist in making life easier for users !
Am refferring to world of internet in general and the concept of online forums in specific.
There are a few i personally am hooked on to
MBA Aspirants Forum
Reliance Mobile Forum
Ahmedabad City Forum
HR FORUM
SEO Forum
Well i was so hooked on to this concept that i myself initiated one for ICFAI -my MBA institute and its roaring with 2000 members with amazing flow of highly classified informations already !
All you need to do , is to login to the relevant online forum and ASK ! soon u shift mode from just asking to sharing , and join the world of online communities !
Which ones do u visit regularly?
Posted by
Abhishek Shah
at
10:45 PM
1 comments
Sunday, November 25, 2007
EarthQuake Rocks Delhi/NCR-26th Nov 4am
My midnight sleep was broken by surprise earthquake tonite !
Yes ! I thought it was a bad dream, but seems its news !
26th Nov early morning at 4am , there was an earhtquake of light intensity, which was also experienced by the occupants in/around Gurgaon.
Dont Worry , everything is as Normal here as much in rest of India.
btw = any chances of this one being spill over of recently reported Indonesian earthquake?
Posted by
Abhishek Shah
at
7:01 PM
1 comments
Friday, November 16, 2007
Rocker's League - Rock on IBS !
Posted by
Abhishek Shah
at
10:45 PM
1 comments
Tuesday, August 14, 2007
Hail The Consumer !
Exceeding customer's expectations and deleighting the customer are some of the constituents of Customer Satisfaction. Its a much hyped and well leveraged marketing terminology.
Yeah i woudnt call it a management terminology , coz its more of words than substance.India deserves a special mention when we speak of customer satisfaction - simply as an example of what not is customer satisfaction ! Companies like Starbucks , Dell and Carrefour have proved that if implemented honestly and effectively customer satisfaction can be a vital weapon in any marketer's armour - a diffrentiation tool which cuts across the clutter of being "better" - and makes the service "Different" and "Delightful".
With globalisation and influx of foreign brands in India , we witness Indian companies making a shift from the Selling Concept to the Marketing Concept. However little do they realise that customer service is an atitude rather than a process. Processes are important , but it's the atitude towards the consumer , the sensitivity which the support staff show and the understanding of the importance of the Customer that they posses - is what results in a good customer service. Few weeks of ocnditioned brainwashing through highly structured training modules , does not help improve customer service. It rather frusturates the customer more , since the service metted out becomes moe mechanical and insensitive. The processes become the end goal rather than the actual goal of the process design !
Flexibility and senstivity is something that Indian customer service propents certainly lack. Unless the atitude can be changed or conditioned - no amount of training or processes can lead to a "Delighted Consumer" .
Hail the Consumer !
Posted by
Abhishek Shah
at
2:38 AM
2
comments
Saturday, July 28, 2007
In Defence of IBS-Gurgaon, AICTE Fiasco
Background- The All India Council for Technical Education (AICTE) — the body that regulates technical
education in India — has decided to approach state governments and ask them to
close unapproved institutions, including several premier B-schools and technical training institutes, operating in their regions. http://www.ibsrocks.com/forum/ibs-g-on-aicte-s-hit-list-t480.htmlThis article brings to fore the great Indian MBA Dilema once again (notably just at the time students start filling Mba forms.
The Issue - Institutes like ISB,Gr8 Lakes, ICFAI. IIPM , CHRIST , not having AICTE approval to run their MBA courses. AICTE thus is unhappy that they are not getting the due ego boost and respect, so they go ahead to ask state governments to close down such institutes.
Now thats something really uncalled for. Id once again like to clarify few things wrt this issue
1. AICTE approval is voluntary and not mandotory
2. Universities or deemed universities DO NOT require AICTE approval in the first place as they fall under UGC which offers DEGREES. AICTE is meant for approving DIPLOMA's equal to degrees. So while an IIM needs AICTE , a SYMBI or NMIMS or ICFAI for that matter DOES NOT SEEK AICTE approval , as they are under UGC
3. ISB or gr8 lakes offer 1 yr diploma courses , which AICTE cannot approve anyways , as they cover only 2 year course.So its actually doesnt make sense for AICTE to ask them to close down. Do they mean to say 1 year courses are not relevant? thats a separate issue and they better leave it on INDUSTRY forces to decide that !
4. AICTE has 800+ approved institutes under it , most of which are so poor in terms of infrastructure , faculty base or student quality , that AICTE would do much better regulating them rather than creating just baseless outrageous claims !
5. At end of the day MBA is about INDUSTRY....no piece of paper (wether AICTE or UGC for tht matter) can gurantee one a place in the industry. So if the industry accepts an ISB or an IBS as a top notch institute - the students shoudl really not be a worried lot
Hope this helps. Aspirants are advised not to press the panic button, dont loose focuss from preparations.... !
Posted by
Abhishek Shah
at
9:43 AM
6
comments
Wednesday, July 18, 2007
Adsense Refferals- It Pays !
Google Adsense Referrals now has host of advertisers in various categories instead of just the google products(which nvr was a money spinner).
One advertiser i have used is by blackbooks2.com, under the business category - which is paying alomst $ 4 per referral (user has to signup for the website).
Now this beats the traditional adsense products like adsense for content/links or search. Makes them look peanuts ;-)
Hope other publishers too take advantage of this new product. Adsense beats all once again !
Posted by
Abhishek Shah
at
12:54 PM
1 comments